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PARIS OPERATIONS FULL-TIME
Full time position (CDI) based in Paris
The Drivy “Customer Support” department plays an essential role as it is the first contact point with our users. It guarantees our ability to satisfy our customers and provide them with an exceptional experience. As a customer support agent, you will be one of the pillars of our success and responsible for our users satisfaction.
The team's daily work is to assist our owners and our drivers in their use of our service by answering their questions but above all to provide them with all our help when they encounter a problem during their rental (ex : disputes, breakdowns...). You will be facing new challenges every day and will prove your listening skills, your Drivy issues understanding and your ability to stay positive at all times.
We are looking for a French / Dutch bilingual person to help creating the new
Drivy support team as we are opening new countries.
You will join our international team of 15 people based in Paris (02ème) and already composed of French, German and Spanish team members.
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