Booking.com is now hiring: Hotel Coordinator Benelux French/ Dutch Speaker

This position is a full-time position and located in our office in Amsterdam.

As a Coordinator Hotels Benelux you are responsible for hotel websites, training and coaching hotels and the commission payments. Furthermore you offer support for the Area & Account manager(s) Hotels with the phone calls and the administrative tasks at the office.

Main Responsibilities:

* Contact person for hotels to turn to with questions when the Account Managers are out of the office;
* Coordination and production of new hotel websites;
* Delivery of correct hotel information and pictures of newly registered hotels;
* Training of new hotels using our extranet, rates & availability system;
* Enter the rates, availability, promotions in our system for hotels;
* Check hotel websites and amendment of rates, availability, specials, promotions;
* In consultation with Area Manager/Account Managers contact registered hotels regarding the rates & availability system;
* Assist with acquisition of possible new hotels; preparation of mailings;
* Follow up of mailings, information to hotel by telephone;
* Follow up of IT/administrative related tasks;
* Periodically check up of hotels;
* Answer e-mails of hotels;
* Check competition in The Netherlands;
* Take care of good contacts with hotels in order to secure up to date information;
* Assist with the settlement of complaints of hotels and customers;
* Handle guest reviews that need action;
* Check statistics in the control room and follow up.

Requirements:

* Experience with internet and hotel industry;
* Fluent in Dutch and French as well as English;
* Good communication skills through telephone;
* Team player;
* MBO/HBO level.

Interested? Please visit Booking.com/jobs to apply!